1. How do I place an order?
Simply browse our products, choose your desired items, click “Add to Cart,” and then proceed to the checkout page to complete your order.
2. What payment methods do you accept?
We accept the following payment methods: credit cards, debit cards, PayPal, and other major online payment options.
3. How long does shipping take?
Orders typically process and ship within 1-3 business days, depending on your location and chosen shipping method.
4. How can I track my order?
You can track your order using the tracking link provided in the shipping confirmation email or by logging into your account to view your order status.
5. Can I modify or cancel my order?
You can contact our customer service to modify or cancel your order before it ships. Once it’s shipped, modifications cannot be made.
6. How do I initiate a return or exchange?
If you are not satisfied with your purchase, you can request a return or exchange within 30 days. Please refer to our return and exchange policy for detailed instructions.
7. How can I contact customer service?
You can find our contact information on the “Contact Us” page or send an email to our customer service email address, and we will respond as soon as possible.
8. What is your warranty policy?
Our products typically come with a 1-year warranty, depending on the item. Please refer to the warranty information available on each product page for specifics.
